{"id":30577,"date":"2017-05-25T11:16:08","date_gmt":"2017-05-25T11:16:08","guid":{"rendered":"https:\/\/centax.dsoftware.vn\/?p=30577"},"modified":"2017-05-24T08:54:38","modified_gmt":"2017-05-24T08:54:38","slug":"de-trien-khai-thanh-cong-kpis","status":"publish","type":"post","link":"https:\/\/centax.dsoftware.vn\/?p=30577","title":{"rendered":"\u0110\u1ec3 tri\u1ec3n khai th\u00e0nh c\u00f4ng KPIs."},"content":{"rendered":"
\"\u0110\u1ec3<\/a>

\u0110\u1ec3 tri\u1ec3n khai th\u00e0nh c\u00f4ng KPIs. – Centax.<\/p><\/div>\n

Ch\u00fang ta \u0111\u1ec1u \u0111\u00e3 nghe v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p\u00a0x\u00e2y d\u1ef1ng KPI\u00a0(Key performance indicators)\u00a0hay\u00a0Th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng\u00a0<\/em>BSC (Balanced Scorecard). Tuy nhi\u00ean s\u1ed1 doanh nghi\u1ec7p th\u00e0nh c\u00f4ng kh\u00f4ng nhi\u1ec1u. T\u1ea1i sao l\u1ea1i nh\u01b0 v\u1eady?\u00a0<\/span><\/strong><\/p>\n

H\u1ea7u h\u1ebft c\u00e1c doanh nghi\u1ec7p cho r\u1eb1ng vi\u1ec7c tri\u1ec3n khai th\u00e0nh c\u00f4ng KPIs l\u00e0 vi\u1ec7c t\u1ea5t y\u1ebfu kh\u00e1ch quan, nh\u1ea5t l\u00e0 khi \u0111\u00e3 thu\u00ea m\u1ed9t \u0111\u01a1n v\u1ecb t\u01b0 v\u1ea5n \u0111\u1ec3 tri\u1ec3n khai x\u00e2y d\u1ef1ng KPIs cho doanh nghi\u1ec7p m\u00ecnh. Theo nh\u1eefng doanh nghi\u1ec7p n\u00e0y, ch\u1ec9 c\u1ea7n x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPIs m\u1ed9t l\u1ea7n l\u00e0 xong, v\u00e0 \u0111\u1ea1t ngay hi\u1ec7u qu\u1ea3 mong mu\u1ed1n. Nh\u01b0ng th\u1ef1c t\u1ebf, \u0111\u1ec3 th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng KPIs c\u1ea7n nh\u1eefng y\u1ebfu t\u1ed1 sau:<\/span><\/p>\n

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    Quy\u1ebft t\u00e2m c\u1ee7a l\u00e3nh \u0111\u1ea1o \u0111\u1ec3 tri\u1ec3n khai th\u00e0nh c\u00f4ng KPIs.<\/span><\/strong><\/h2>\n<\/li>\n<\/ol>\n

    R\u1ea5t c\u1ea7n s\u1ef1 quy\u1ebft t\u00e2m c\u1ee7a l\u00e3nh \u0111\u1ea1o. C\u00f3 nhi\u1ec1u l\u00e3nh \u0111\u1ea1o th\u1ea5y vi\u1ec7c x\u00e2y d\u1ef1ng KPIs c\u1ea7n thi\u1ebft, nh\u01b0ng l\u1ea1i kh\u00f4ng quy\u1ebft t\u00e2m tri\u1ec3n khai th\u1ef1c hi\u1ec7n. Khi kh\u00f4ng c\u00f3 quy\u1ebft t\u00e2m, l\u00e3nh \u0111\u1ea1o s\u1ebd kh\u00f4ng \u0111\u1ea7u t\u01b0 c\u1ea3 th\u1eddi gian, ti\u1ec1n b\u1ea1c, nh\u00e2n l\u1ef1c\u2026 v\u00e0o vi\u1ec7c x\u00e2y d\u1ef1ng v\u00e0 tri\u1ec3n khai th\u1ef1c hi\u1ec7n KPIs trong doanh nghi\u1ec7p m\u00ecnh.<\/span><\/p>\n

    H\u1ea7u h\u1ebft c\u00e1c doanh nghi\u1ec7p cho r\u1eb1ng, vi\u1ec7c x\u00e2y d\u1ef1ng KPIs ch\u1ec9 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c \u1edf nh\u1eefng doanh nghi\u1ec7p l\u1edbn ( th\u1ef1c t\u1ebf kh\u00f4ng ph\u1ea3i nh\u01b0 v\u1eady), v\u00ec th\u1ebf, nh\u1eefng doanh nghi\u1ec7p x\u00e2y d\u1ef1ng KPIs l\u00e0 nh\u1eefng doanh nghi\u1ec7p l\u1edbn trong ng\u00e0nh, c\u00f3 nhi\u1ec1u lao \u0111\u1ed9ng, c\u0169ng nh\u01b0 l\u0129nh v\u1ef1c kinh doanh ph\u1ee9c t\u1ea1p nhi\u1ec1u ng\u00e0nh ngh\u1ec1. Vi\u1ec7c x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPIs trong doanh nghi\u1ec7p m\u1ea5t r\u1ea5t nhi\u1ec1u th\u1eddi gian v\u00e0 t\u00e0i ch\u00ednh v\u00e0 ph\u1ea3i tr\u1ea3i qua nh\u1eefng giai \u0111o\u1ea1n\u00a0 nh\u1ea5t \u0111\u1ecbnh. C\u00f3 nh\u1eefng doanh nghi\u1ec7p b\u1ecf ra h\u00e0ng t\u1ef7, t\u1ed5 ch\u1ee9c c\u1ea3 n\u0103m, nh\u01b0ng KPIs v\u1eabn kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o cu\u1ed9c s\u1ed1ng. C\u00f3 nh\u1eefng doanh nghi\u1ec7p\u00a0 b\u1ecf cu\u1ed9c, khi l\u00e3nh \u0111\u1ea1o kh\u00f4ng c\u00f3 th\u1eddi gian \u0111\u1ec3 ch\u1edd, ho\u1eb7c kh\u00f4ng c\u00f3 c\u00e1n b\u1ed9 c\u1ea5p trung gian hi\u1ec3u v\u1ec1 KPIs \u0111\u1ec3 tri\u1ec3n khai v\u00e0 qu\u1ea3n l\u00fd khi thay \u0111\u1ed5i c\u1ea3 h\u1ec7 th\u1ed1ng.<\/span><\/p>\n

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      Nh\u1eadn th\u1ee9c c\u1ee7a nh\u00e2n vi\u00ean \u0111\u1ec3 tri\u1ec3n khai th\u00e0nh c\u00f4ng KPIs.<\/span><\/strong><\/h2>\n<\/li>\n<\/ol>\n

      \u0110\u1ec3 x\u00e2y d\u1ef1ng KPIs c\u1ea7n ph\u1ea3i c\u00f3 s\u1ef1 th\u1ea5u hi\u1ec3u v\u00e0 \u0111\u1ed3ng l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean. Th\u00f4ng th\u01b0\u1eddng, nh\u00e2n vi\u00ean r\u1ea5t ng\u1ea1i thay \u0111\u1ed5i, ch\u01b0a n\u00f3i t\u1edbi vi\u1ec7c khi th\u1ef1c hi\u1ec7n KPIS th\u00ec\u00a0 h\u1ecd c\u0169ng ph\u1ea3i tu\u00e2n th\u1ee7 nh\u1eefng quy \u0111\u1ecbnh, quy tr\u00ecnh tr\u01b0\u1edbc \u0111\u00e2y ch\u01b0a c\u00f3.<\/span><\/p>\n

      Doanh nghi\u1ec7p c\u1ea7n ph\u1ea3i t\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o, truy\u1ec3n th\u00f4ng cho \u00a0m\u1ecdi ng\u01b0\u1eddi nh\u1eadn th\u1ea5y \u0111\u01b0\u1ee3c s\u1ef1 c\u1ea7n thi\u1ebft ph\u1ea3i tri\u1ec3n khai h\u1ec7 th\u1ed1ng KPI, h\u1ecd c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 tri\u1ec3n khai h\u1ec7 th\u1ed1ng b\u1eb1ng c\u00e1ch ch\u1ec9 cho h\u1ecd th\u1ea5y vi\u1ec7c th\u1ef1c hi\u1ec7n l\u01b0\u01a1ng 3P, th\u1ef1c hi\u1ec7n l\u01b0\u01a1ng kho\u00e1n ho\u1eb7c nh\u1eefng ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 xung quanh vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c hay k\u1ebft qu\u1ea3 kinh doanh c\u1ee7a t\u1eebng ng\u01b0\u1eddi, t\u1eebng b\u1ed9 ph\u1eadn<\/span><\/p>\n

      Ng\u01b0\u1eddi lao \u0111\u1ed9ng ph\u1ea3i nh\u1eadn r\u00f5 \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c th\u00f4ng qua c\u00e1c ch\u1ec9 ti\u00eau KPIs d\u1ef1a tr\u00ean BSC, t\u1eeb \u0111\u00f3 t\u1ef1 gi\u00e1c th\u1ef1c hi\u1ec7n KPIs v\u00e0 th\u1ea5y \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u00f3ng g\u00f3p c\u1ee7a m\u00ecnh v\u00e0o s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p<\/span><\/p>\n

      Th\u00f4ng qua BSC v\u00e0 chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n, ng\u01b0\u1eddi lao \u0111\u1ed9ng th\u1ea5y \u0111\u01b0\u1ee3c tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh v\u1edbi doanh nghi\u1ec7p, c\u0169ng nh\u01b0 \u0111\u00f3ng g\u00f3p c\u1ee7a m\u00ecnh v\u1edbi doanh nghi\u1ec7p. Nh\u00ecn th\u1ea5y \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p m\u00e0 g\u1eafn b\u00f3 l\u00e2u d\u00e0i v\u1edbi doanh nghi\u1ec7p, t\u1ea1o t\u00e2m l\u00fd l\u00e0m vi\u1ec7c t\u1ed1t h\u01a1n<\/span><\/p>\n

      KPIs l\u00e0 h\u1ec7 th\u1ed1ng \u0111\u01b0a doanh nghi\u1ec7p \u0111i v\u1ec1 ph\u00eda tr\u01b0\u1edbc. Nh\u01b0ng, ch\u00fang ta ph\u1ea3i c\u00f3 h\u1ec7 th\u1ed1ng \u0111\u1ea9y doanh nghi\u1ec7p ti\u1ebfn l\u00ean, \u0111\u00f3 l\u00e0 ti\u1ec1n l\u01b0\u01a1ng v\u00e0 th\u01b0\u1edfng, t\u1eeb \u0111\u00f3 t\u1ea1o ra h\u1ec7 th\u1ed1ng kh\u00e1c bi\u1ec7t gi\u1eefa ng\u01b0\u1eddi l\u00e0m t\u1ed1t v\u00e0 ng\u01b0\u1eddi l\u00e0m kh\u00f4ng t\u1ed1t.<\/span><\/p>\n

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        C\u00e1c giai \u0111o\u1ea1n \u0111\u1ec3 tri\u1ec3n khai th\u00e0nh c\u00f4ng KPIs.<\/span><\/strong><\/h2>\n<\/li>\n<\/ol>\n

        Vi\u1ec7c x\u00e2y d\u1ef1ng KPIs th\u01b0\u1eddng kh\u00f4ng th\u00e0nh c\u00f4ng ngay trong l\u1ea7n \u0111\u1ea7u, ph\u1ea3i tr\u1ea3i qua c\u00e1c giai \u0111o\u1ea1n nh\u01b0 sau:<\/span><\/p>\n

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        • Thay \u0111\u1ed5i nh\u1eadn th\u1ee9c c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 tri\u1ec3n khai th\u00ed \u0111i\u1ec3m KPIs cho t\u1eebng b\u1ed9 ph\u1eadn b\u1eb1ng \u0111\u00e0o t\u1ea1o,\u00a0 ho\u1eb7c truy\u1ec1n th\u00f4ng.<\/span><\/li>\n
        • Thi\u1ebft l\u1eadp \u0111\u01b0\u1ee3c nh\u1eefng th\u01b0\u1edbc \u0111o \u0111o l\u01b0\u1eddng, t\u1ea1o nh\u1eefng m\u1ee5c ti\u00eau SMART cho nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh h\u01b0\u1edbng t\u1edbi, thay \u0111\u1ed5i h\u00e0nh vi c\u1ee7a h\u1ecd, t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho h\u1ecd l\u00e0m vi\u1ec7c m\u1ed9t c\u00e1ch ch\u1ee7 \u0111\u1ed9ng h\u01a1n v\u00e0 c\u00f3 tr\u00e1ch nhi\u1ec7m h\u01a1n.<\/span><\/li>\n
        • \u0110\u00e1nh gi\u00e1 nh\u1eefng KPIs \u0111\u00e3 x\u00e2y d\u1ef1ng xem ch\u1ed7 n\u00e0o ch\u01b0a ph\u00f9 h\u1ee3p, ch\u1ed7 n\u00e0o c\u00f3 th\u1ec3 l\u01b0\u1ee3c b\u1ecf, ch\u1ed7 n\u00e0o c\u1ea7n b\u1ed5 sung \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh cho h\u1ee3p l\u00fd v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n. \u0110\u00e2y c\u0169ng l\u00e0 giai \u0111o\u1ea1n \u0111\u1ec3 ho\u00e0n thi\u1ec7n c\u00e1c h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd n\u1ebfu th\u1ea5y c\u00f2n h\u1ed5ng, h\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m, c\u00f4ng ngh\u1ec7 \u0111\u1ec3 h\u1ed7 tr\u1ee3 cho vi\u1ec7c qu\u1ea3n l\u00fd c\u00e1c KPI v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00e1c k\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1eeb doanh nghi\u1ec7p \u0111\u1ebfn c\u00e1 nh\u00e2n<\/span><\/li>\n
        • V\u1eadn d\u1ee5ng c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau theo BSC \u0111\u1ec3 x\u00e2y d\u1ef1ng b\u1ea3n \u0111\u1ed3 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p m\u1ed9t c\u00e1ch ch\u1eb7t ch\u1ebd, kh\u1ea3 thi v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n. L\u00e0m c\u01a1 s\u1edf x\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau xu\u1ed1ng \u0111\u1ebfn c\u1ea5p Ph\u00f2ng v\u00e0 c\u00e1 nh\u00e2n. Tham kh\u1ea3o v\u00e0 \u1ee9ng d\u1ee5ng c\u00e1c KPI \u0111ang \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng trong ng\u00e0nh v\u00e0 c\u00e1c t\u1ed5 ch\u1ee9c \u0111a qu\u1ed1c gia n\u1ebfu c\u00f3 \u0111\u1ec3 qu\u1ea3n l\u00fd v\u00e0 v\u1eadn h\u00e0nh c\u00e1c KPIs g\u00f3p ph\u1ea7n th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p m\u1ed9t c\u00e1ch b\u00e0i b\u1ea3n v\u00e0 hi\u1ec7u qu\u1ea3.<\/span><\/li>\n
        • T\u1ea1o \u0111\u1ed9ng l\u1ef1c \u0111\u01b0\u1ee3c cho nh\u00e2n vi\u00ean, \u0111\u00e1nh gi\u00e1 c\u00f4ng b\u1eb1ng, ch\u00ednh x\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n th\u00f4ng qua KPIs. Tr\u1ea3 l\u01b0\u01a1ng \u0111\u00fang n\u0103ng l\u1ef1c v\u00e0 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c tr\u00ean c\u01a1 s\u1edf c\u00e1 nh\u00e2n c\u1ed1ng hi\u1ebfn h\u1ebft m\u00ecnh h\u01a1n cho t\u1ed5 ch\u1ee9c, t\u1eeb \u0111\u00f3 l\u00e0m cho n\u0103ng su\u1ea5t lao \u0111\u1ed9ng chung c\u1ee7a doanh nghi\u1ec7p th\u1ef1c s\u1ef1 \u0111\u01b0\u1ee3c n\u00e2ng cao.<\/span><\/li>\n<\/ul>\n
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            Nh\u1eefng h\u1ea1n ch\u1ebf khi tri\u1ec3n khai KPIs t\u1ea1i c\u00e1c doanh nghi\u1ec7p.<\/span><\/strong><\/h2>\n<\/li>\n<\/ol>\n
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            • Kh\u00f4ng nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c vi\u1ec7c c\u1ea7n x\u00e2y d\u1ef1ng KPIs trong doanh nghi\u1ec7p c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 c\u00e1n b\u1ed9 qu\u1ea3n l\u00fd<\/span><\/li>\n
            • Kh\u00f4ng \u0111\u1ee7 c\u00e1n b\u1ed9 \u0111\u1ec3 tri\u1ec3n khai KPIs ho\u1eb7c qu\u1ea3n l\u00fd h\u1ec7 th\u1ed1ng sau thay \u0111\u1ed5i<\/span><\/li>\n
            • Ch\u01b0a k\u1ebft n\u1ed1i gi\u1eefa BSC v\u00e0 c\u00e1c ch\u1ec9 ti\u00eau, m\u1ee5c ti\u00eau m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng \u0111\u1ec3 x\u00e2y d\u1ef1ng KPIs cho ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng c\u00e1 nh\u00e2n, b\u1ed9 ph\u1eadn<\/span><\/li>\n
            • Ch\u01b0a n\u1eafm \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 qu\u00e1 tr\u00ecnh chuy\u1ec3n h\u00f3a t\u1eeb \u0111\u1ea7u v\u00e0o \u0111\u1ebfn \u0111\u1ea7u ra c\u1ee7a s\u1ea3n ph\u1ea9m.<\/span><\/li>\n
            • X\u00e2y d\u1ef1ng qu\u00e1 nhi\u1ec1u ch\u1ec9 ti\u00eau KPIs cho m\u1ed9t b\u1ed9 ph\u1eadn, v\u1ecb tr\u00ed<\/span><\/li>\n
            • Kh\u00f4ng g\u1eafn KPIs v\u1edbi l\u01b0\u01a1ng, th\u01b0\u1edfng v\u00e0 h\u1ec7 th\u1ed1ng giao vi\u1ec7c theo chu\u1ea9n<\/span><\/li>\n
            • Doanh nghi\u1ec7p kh\u00f4ng th\u1ea5y r\u00f5 nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ea7n c\u1ea3i ti\u1ebfn, ho\u00e0n thi\u1ec7n<\/span><\/li>\n
            • C\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u01b0a \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9<\/span><\/li>\n
            • \u0110\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c c\u00e1 nh\u00e2n, nh\u01b0ng kh\u00f4ng tr\u00ean c\u01a1 s\u1edf hi\u1ec7u qu\u1ea3 c\u1ee7a doanh nghi\u1ec7p, kh\u00f4ng g\u1eafn v\u1edbi hi\u1ec7u qu\u1ea3 c\u1ee7a doanh nghi\u1ec7p<\/span><\/li>\n
            • \u0110ang \u1edf giai \u0111o\u1ea1n th\u1eed nghi\u1ec7m, \u0111\u00e3 s\u1ee3 sai l\u1ec7ch v\u00e0 lo l\u1eafng<\/span><\/li>\n
            • C\u00e1c ch\u1ec9 s\u1ed1 KPI kh\u00f4ng \u0111\u00e1p \u1ee9ng ti\u00eau ch\u00ed SMART c\u00f3 th\u1ec3 s\u1ebd \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn quy tr\u00ecnh v\u00e0 hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 c\u1ee7a doanh nghi\u1ec7p.<\/span><\/li>\n
            • KPIs kh\u00f4ng r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3, kh\u00f4ng c\u00f3 t\u00ednh \u0111o l\u01b0\u1eddng, d\u1eabn t\u1edbi nh\u00e2n vi\u00ean m\u01a1 h\u1ed3 kh\u00f4ng hi\u1ec3u r\u00f5 c\u00f4ng vi\u1ec7c, ho\u1eb7c nghi ng\u1edd thi\u1ebfu \u00fd ch\u00ed ph\u1ea5n \u0111\u1ea5u, ho\u1eb7c m\u1ea5t \u0111o\u00e0n k\u1ebft trong n\u1ed9i b\u1ed9.<\/span><\/li>\n
            • KPIs x\u00e2y d\u1ef1ng qu\u00e1 cao, qu\u00e1 xa v\u1edbi th\u1ef1c ti\u1ec5n, kh\u00f4ng th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c, l\u00e0m cho nh\u00e2n vi\u00ean kh\u00f4ng tin t\u01b0\u1edfng ch\u00e1n n\u1ea3n, th\u1eadm ch\u00ed m\u1ea5t nh\u00e2n l\u1ef1c<\/span><\/li>\n
            • KPIs kh\u00f4ng thay \u0111\u1ed5i theo m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p ho\u1eb7c ho\u00e0n thi\u1ec7n sau khi \u00e1p d\u1ee5ng.<\/span><\/li>\n<\/ul>\n

              X\u00e2y d\u1ef1ng v\u00e0 tri\u1ec3n khai KPIs kh\u00f4ng d\u1ec5 d\u00e0ng, s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng KPIs trong \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c v\u00e0 \u0111\u1eb7t m\u1ee5c ti\u00eau ph\u1ea7n n\u00e0o gi\u00fap gi\u1ea3i quy\u1ebft b\u00e0i to\u00e1n nh\u00e2n s\u1ef1 \u0111\u1ea7y c\u0103ng th\u1eb3ng \u1edf c\u00e1c doanh nghi\u1ec7p. V\u00ec v\u1eady c\u00e1c doanh nghi\u1ec7p c\u1ea7n nh\u1eadn th\u1ee9c \u0111\u00fang nh\u1eefng thu\u1eadn l\u1ee3i c\u0169ng nh\u01b0 kh\u00f3 kh\u0103n khi tri\u1ec3n khai cho \u0111\u01a1n v\u1ecb m\u00ecnh<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

              Ch\u00fang ta \u0111\u1ec1u \u0111\u00e3 nghe v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p\u00a0x\u00e2y d\u1ef1ng KPI\u00a0(Key performance indicators)\u00a0hay\u00a0Th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng\u00a0BSC (Balanced Scorecard). Tuy nhi\u00ean s\u1ed1 doanh nghi\u1ec7p th\u00e0nh c\u00f4ng kh\u00f4ng nhi\u1ec1u. T\u1ea1i sao l\u1ea1i nh\u01b0 v\u1eady?\u00a0 H\u1ea7u h\u1ebft c\u00e1c doanh nghi\u1ec7p cho r\u1eb1ng vi\u1ec7c tri\u1ec3n khai th\u00e0nh c\u00f4ng KPIs l\u00e0 vi\u1ec7c t\u1ea5t y\u1ebfu kh\u00e1ch quan, nh\u1ea5t l\u00e0 khi \u0111\u00e3 thu\u00ea..<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"tags":[4284,4285,4286,4287],"_links":{"self":[{"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=\/wp\/v2\/posts\/30577"}],"collection":[{"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=30577"}],"version-history":[{"count":0,"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=\/wp\/v2\/posts\/30577\/revisions"}],"wp:attachment":[{"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=30577"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=30577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}