{"id":7983,"date":"2015-08-11T09:17:00","date_gmt":"2015-08-11T09:17:00","guid":{"rendered":"https:\/\/centax.dsoftware.vn\/?p=7983"},"modified":"2015-08-14T09:30:56","modified_gmt":"2015-08-14T09:30:56","slug":"quan-ly-khach-hang-thuong-xuyen-tai-xi-nghiep-van-tai-tong-hop-cong-ty-van-tai-va-dich-vu-cong-cong-ha-noi","status":"publish","type":"post","link":"https:\/\/centax.dsoftware.vn\/?p=7983","title":{"rendered":"Qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean t\u1ea1i X\u00ed nghi\u1ec7p v\u1eadn t\u1ea3i t\u1ed5ng h\u1ee3p C\u00f4ng ty v\u1eadn t\u1ea3i v\u00e0 D\u1ecbch v\u1ee5 c\u00f4ng c\u1ed9ng H\u00e0 N\u1ed9i"},"content":{"rendered":"

L\u01afU \u00dd<\/span><\/strong><\/span><\/p>\n

B\u1ea1n \u0111\u1ecdc k\u00e9o xu\u1ed1ng cu\u1ed1i b\u00e0i vi\u1ebft \u1ea5n v\u00e0o ph\u1ea7n t\u1ea3i files<\/span> \u0111\u1ec3 l\u01b0u gi\u1eef t\u1eadp tin v\u1ec1 m\u00e1y t\u00ednh c\u00e1 nh\u00e2n.
\n<\/span><\/strong><\/em><\/span>_____________________________________________<\/strong><\/span><\/p>\n

\"209-03\"<\/a>L\u1edcI M\u1ede \u0110\u1ea6U<\/strong><\/span><\/p>\n

Ng\u00e0y nay c\u00f9ng v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a n\u1ec1n kinh t\u1ebf, v\u1edbi xu h\u01b0\u1edbng qu\u1ed1c t\u1ebf ho\u00e1 to\u00e0n c\u1ea7u, s\u1ef1 ph\u00e2n ho\u00e1 gi\u00e0u ngh\u00e8o tr\u00ean th\u1ebf gi\u1edbi ng\u00e0y c\u00e0ng s\u00e2u s\u1eafc. Do v\u1eady m\u1ed9t doanh nghi\u1ec7p khi b\u1eaft tay v\u00e0o kinh doanh l\u1ea1i kh\u00f4ng mu\u1ed1n g\u1eafn v\u1edbi th\u1ecb tr\u01b0\u1eddng, v\u00ec ch\u1ec9 trong c\u01a1 ch\u1ebf th\u1ecb tr\u01b0\u1eddng th\u00ec doanh nghi\u1ec7p m\u1edbi c\u00f3 hy v\u1ecdng t\u1ed3n t\u1ea1i v\u00e0 ph\u00e1t tri\u1ec3n \u0111\u01b0\u1ee3c.<\/span><\/p>\n

Doanh nghi\u1ec7p l\u00e0 m\u1ed9t ch\u1ee7 th\u1ec3 kinh doanh m\u1ed9t c\u01a1 th\u1ec3 s\u1ed1ng c\u1ee7a \u0111\u1eddi s\u1ed1ng kinh t\u1ebf. Mu\u1ed1n t\u1ed3n v\u00e0 ph\u00e1t tri\u1ec3n \u0111\u01b0\u1ee3c d\u1ee9t kho\u00e1t doanh nghi\u1ec7p ph\u1ea3i c\u00f3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u1ee9c n\u0103ng nh\u01b0: s\u1ea3n xu\u1ea5t, t\u00e0i ch\u00ednh, qu\u1ea3n tr\u1ecb nh\u00e2n l\u1ef1c, marketing… nh\u01b0ng trong n\u1ec1n kinh t\u1ebf th\u1ecb tr\u01b0\u1eddng ngo\u00e0i c\u00e1c ch\u1ee9c n\u0103ng tr\u00ean nh\u01b0 qu\u1ea3n l\u00fd s\u1ea3n xu\u1ea5t, qu\u1ea3n l\u00fd nh\u00e2n l\u1ef1c… ch\u01b0a ch\u1eafc \u0111\u00e3 \u0111\u1ee7 \u0111\u1ea3m b\u1ea3o cho doanh nghi\u1ec7p t\u1ed3n t\u1ea1i v\u00e0 c\u0169ng kh\u00f4ng c\u00f3 g\u00ec \u0111\u1ea3m b\u1ea3o ch\u1eafc ch\u1eafn cho s\u1ef1 th\u00e0nh \u0111\u1ea1t c\u1ee7a doanh nghi\u1ec7p n\u1ebfu nh\u01b0 kh\u00f4ng g\u1eafn n\u00f3 v\u1edbi th\u1ecb tr\u01b0\u1eddng ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/span><\/p>\n

Th\u1eadt v\u1eady trong doanh nghi\u1ec7p v\u1edbi s\u1ef1 t\u1eadp trung v\u00e0o s\u1ea3n xu\u1ea5t th\u1eadt nhi\u1ec1u s\u1ea3n ph\u1ea9m, l\u00e0m ra th\u1eadt nhi\u1ec1u c\u00e1c s\u1ea3n ph\u1ea9m ho\u00e0n m\u1ef9 v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng cao l\u00e0 s\u1ebd thu h\u00fat \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u \u0111\u00f3 tr\u00ean th\u1ef1c t\u1ebf l\u00e0 kh\u00f4ng c\u00f3 g\u00ec \u0111\u1ea3m b\u1ea3o.<\/span><\/p>\n

\u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng c\u00e1c doanh nghi\u1ec7p tr\u00ean th\u1ebf gi\u1edbi \u0111\u00e3 kh\u00f4ng ch\u1ec9 bi\u1ebft ch\u00fa tr\u1ecdng v\u00e0o m\u00ecnh m\u00e0 h\u1ecd \u0111\u00e3 h\u01b0\u1edbng t\u1edbi kh\u00e1ch h\u00e0ng, v\u1edbi ph\u01b0\u01a1ng ch\u00e2m: \u201ch\u00e3y b\u00e1n nh\u1eefng th\u1ee9 m\u00e0 th\u1ecb tr\u01b0\u1eddng c\u1ea7n ch\u1ee9 kh\u00f4ng b\u00e1n nh\u1eefng c\u00e1i g\u00ec m\u00e0 m\u00ecnh c\u00f3.\u00a0Hi\u1ec7n nay nghi\u00ean c\u1ee9u v\u1ec1 ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u1edf vi\u1ec7t nam c\u00f2n l\u00e0 c\u00f4ng vi\u1ec7c m\u1edbi m\u1ebb m\u1edbi ch\u1ec9 \u0111\u01b0\u1ee3c m\u1ed9t s\u1ed1 \u00edt c\u00e1c nh\u00e0 kinh doanh ti\u1ebfn h\u00e0nh. Khi th\u00f4ng tin v\u1ec1 ng\u01b0\u1eddi ti\u00eau d\u00f9ng hi\u1ec7n t\u1ea1i \u0111\u01b0\u1ee3c thu th\u1eadp t\u1ed1t v\u00e0 ph\u00e2n t\u00edch m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng th\u00ec s\u1ebd l\u00e0 c\u0103n c\u1ee9 t\u1ed1t\u00a0<\/span><\/p>\n

Trong qu\u00e1 tr\u00ecnh \u0111i th\u1ef1c t\u1eadp \u1edf x\u00ed nghi\u1ec7p kinh doanh t\u1ed5ng h\u1ee3p h\u00e0 n\u1ed9i, qua th\u1ef1c t\u1ebf vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng \u1edf \u0111\u00e2y v\u00e0 t\u1eeb vi\u1ec7c c\u1ea5p thi\u1ebft ph\u1ea3i qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng \u1edf \u0111\u00e2y em \u0111\u00e3 l\u1ef1a ch\u1ecdn v\u00e0 \u0111i s\u00e2u v\u00e0o nghi\u00ean c\u1ee9u \u0111\u1ec1 t\u00e0i: “Ho\u00e0n thi\u1ec7n c\u00f4ng t\u00e1c Qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean t\u1ea1i X\u00ed nghi\u1ec7p v\u1eadn t\u1ea3i t\u1ed5ng h\u1ee3p C\u00f4ng ty v\u1eadn t\u1ea3i v\u00e0 D\u1ecbch v\u1ee5 c\u00f4ng c\u1ed9ng H\u00e0 N\u1ed9i<\/em>\u201d.<\/span><\/p>\n

K\u1ebft c\u1ea5u c\u1ee7a b\u00e0i g\u1ed3m 3 ch\u01b0\u01a1ng: <\/span><\/p>\n

Ch\u01b0\u01a1ng 1: T\u1ed5ng quan v\u1ec1 kh\u00e1ch h\u00e0ng v\u00e0 c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng trong kinh doanh D\u1ecbch v\u1ee5 v\u1eadn t\u1ea3i. <\/span><\/em><\/p>\n

Ch\u01b0\u01a1ng 2: Ph\u00e2n t\u00edch \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean v\u00e0 c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean hi\u1ec7n nay c\u1ee7a x\u00ed nghi\u1ec7p. <\/span><\/em><\/p>\n

Ch\u01b0\u01a1ng 3: Ph\u01b0\u01a1ng \u00e1n Qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean t\u1ea1i X\u00ed nghi\u1ec7p v\u1eadn t\u1ea3i t\u1ed5ng h\u1ee3p C\u00f4ng ty v\u1eadn t\u1ea3i v\u00e0 D\u1ecbch v\u1ee5 c\u00f4ng c\u1ed9ng H\u00e0 N\u1ed9i<\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

K\u1ebf to\u00e1n Centax chia s\u1ebb b\u00e0i vi\u1ebft : Qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean t\u1ea1i X\u00ed nghi\u1ec7p v\u1eadn t\u1ea3i t\u1ed5ng h\u1ee3p C\u00f4ng ty v\u1eadn t\u1ea3i v\u00e0 D\u1ecbch v\u1ee5 c\u00f4ng c\u1ed9ng H\u00e0 N\u1ed9i<\/p>\n","protected":false},"author":7,"featured_media":8930,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"tags":[954],"_links":{"self":[{"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=\/wp\/v2\/posts\/7983"}],"collection":[{"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7983"}],"version-history":[{"count":0,"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=\/wp\/v2\/posts\/7983\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=\/wp\/v2\/media\/8930"}],"wp:attachment":[{"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7983"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/centax.dsoftware.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}